Privacy Policy:

MatchingJodi.com gathers the following types of information:
1. Information you submit
2. Information not directly submitted by you

Information submitted by you?

1.To avail of the service you provide the following information:
a. While registering for our service, you share with us your details, such as name, gender, date of birth, contact details, educational qualification, employment details, photos, marital status, and your interests, etc... b. When you avail of a paid service, you provide us or our payment service provider with information, such as your debit or credit card number or UPI. c. Testimonials submitted by you including your success story and photos. d. Information submitted by you voluntarily while participating in surveys contests, promotions, or events. e. Details were shared with our customer care team. (This information is used to monitor or for training purposes and to ensure a better service). f. You have the option to send interesting profiles/ articles to your parents/friends/relatives.
2. Information not directly submitted by you?
a. User activity: We collect information about your activity on our services, such as the date and time you logged in, features you've been using, searches, clicks, and pages visited by you. b. Device Information: We collect information from and about the device(s) such as IP address, device ID and type, device specification and apps settings, app error reports, browser type, and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser. c. SMS Permission: We need SMS permission for authenticating transactions via OTP, sent by the Payment Gateway. Authenticating your mobile number via OTP. d. Location Permission: We need Location permission for finding Nearby Profiles.
How do we use the information we collect?
We use the information collected in the following ways:
a. We use the information submitted by you to provide the Service. b. Manage your account. c. Provide you with customer support. d. Conduct research and analysis about your use of our services for providing better services. e. Communicate with you by email, or phone about services, promotions, or offers that may be of your interest. f. Recommend relevant matches to you and display your profile to other users. With whom do we share your information?
Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade, or give away any of your personal information.
⮚ With Other Users: We publish the information shared by you with other users to provide the services. The information so published is provided by you and be cautious about what you share with other users. ⮚ With Our Service Providers & Partners: We may use third-party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis, and other services for us, which may require them to access or use information about you.
⮚ With Law Enforcement Agencies: We will disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, other members' interests and protection, and/or comply with a judicial proceeding, court order, or legal process served.
How to access and/or control your information?
You have been provided with tools to manage your information. You have the rights to access, rectify and update information that you provided to us and that's associated with your MatchingJodi.com account directly by logging into your account.
In addition to aforesaid privacy control, a member of the End User has the following rights
⮚ Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called the right of access, right of portability, or variations of those terms). You can request a copy of your personal information by putting in such a request.
⮚ If you believe that the information we hold about you, is no longer entitled to use and you want to delete or object to its processing, please contact us. Please note, however, we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations and applicable territorial laws.
⮚ You have the right to withdraw your consent from processing your information. Please note that withdrawing your consent means, the deletion of your profile and we won't be able to provide further service to you.
⮚ Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth/gender/contact details/photo, etc.
⮚ For your protection and the protection of all our users, we may ask you to provide proof of identity to accommodate your requests.
How do we secure your information?
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is safe from intrusion by others. We try to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above is restricted in our workplaces.
How long we keep your information?
We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website/application or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services. We retain information for better services, and we only use the information to analyze the use of our services, not to specifically analyze personal characteristics about you.
Cookies & Other Tracking Tools.
We and our third-party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons, etc. to identify you and your user behavior.
How do we transfer the information we collect internationally?
We collect information globally and primarily store that information in India and other jurisdictions. We may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate to provide you with the services. Whenever we transfer your information, we take adequate steps to protect it.
How will I know of changes in MatchingJodi.com’s privacy policy?
If we make a material change to our privacy policy, we will send an email communication about the update so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email. We will give you a choice as to whether or not we can use information in this different manner and act accordingly.